Leveraging Technology for Enhanced Sales

Developing innovative software solutions 
to streamline sales processes and enhance efficiency in the insurance industry.

OVERVIEW

The leading European insurance group partnered with Sigli to enhance sales processes and expand market reach. Facing challenges with training, legacy applications, and market extension to Estonia, Sigli developed a unified sales portal. This solution improved system maintenance, security, and GDPR compliance, significantly boosting the InsureTech company's productivity and market reach.

Snapshot

Developed a client portal for self-service mapping equipment

Successfully integrated the web portal with backend systems

Built a new application for on-demand resource provisioning

A Strategic Partnership for Transformation

In their quest for improved sales processes and expanded market reach, the leading European insurance group partnered with Sigli to revolutionize their sales systems. The client faced challenges in training sales personnel across different countries, managing multiple legacy applications, and extending their market to Estonia, where their current systems didn't reach.

Process and Project Management

The project, managed via the SCRUM methodology, spanned from December 2021 to the present and involved a dedicated team of 8 Sigli professionals. Regular in-person and virtual meetings ensured seamless communication and progress tracking.

A Unified Identity Access Management System


The accessibility technology provider approached Sigli to update substantial parts of its legacy infrastructure. The brief was to revamp the outdated systems, create a unified product ecosystem based on a secure IAM, and deploy web portals for customer and internal management.

A unified IAM system with licence-specific access controls

Access for users through third-party educational and government programmes

Updates to legacy infrastructure for improved performance

User provisioning with third-party identity services

The Solution: A Tailored Sales Portal

Sigli's approach was holistic, involving a deep dive into 
the client's existing systems, followed by the creation 
of a robust, unified platform.

Discovery

Analyzing legacy systems to understand intricate requirements.

Architecture Setup

Laying the foundational tech framework.

Development

Crafting and implementing new features.

QA & Testing

Ensuring reliability and user-friendliness

Ongoing Support

Providing continuous assistance and refinements.

Services Provided by Sigli for the company

API Development
Application Testing
Custom Software Development
Cybersecurity
DevOps Managed Services
Web Development

Technologies employed included

Transformative Results

The newly developed sales portal dramatically streamlined the onboarding process for new sales personnel, provided a safe, GDPR-compliant platform, and facilitated the introduction of investment products in Estonia - boosting potential financial returns. The project also enabled faster deployment of new functionalities and eliminated reliance on outdated tools.

  • User Experience & Design: Successfully mirrored the legacy interface, ensuring ease of transition.
  • System Architecture: Created a robust, cloud-based infrastructure.
  • Backend & Frontend Integration: Developed a seamless, fully tested backend API and integrated frontend application.
  • Internal Service Integration: Enhanced connectivity with existing systems.
  • QA and Support: Rigorous testing followed by dedicated support during user adaptation.

The Results: Technical Performance and Human Accesibility

Sigli has helped the client support more people with visual challenges and additional needs. Since finishing the project, the company has increased its user base and expanded the reach of its innovative solutions.

A unified, secure IAM for all products with support for third-party user provisioning, allowing the client to increase user numbers in line with its mission of assisting people with disabilites.

Client and admin web portals for all facets of licence and account management (registration, recovery, permissions, renewal, etc.) to help users access tools and account settings more easily.

Ongoing stabilisation, troubleshooting and response to user requests to further increase the usability of platforms for people with additional needs.

Updated product infrastructure with a job worker system, automated user notifications, support for bulk account imports and session control.

Reporting systems that provided users with educational feedback and analytics.

Partnering with Sigli has been a game-changer for the InsureTech company. Their expertise in crafting a unified sales platform not only streamlined our internal processes but also significantly enhanced our market reach, particularly in Estonia. 



The solution they delivered perfectly aligns with our needs for security, compliance, and efficiency. The impact on our sales team's productivity and the reduction in onboarding time for new staff has been remarkable. We're now more agile, secure, and competitive, thanks to this collaboration. We look forward to continuing our partnership with Sigli.

Are You Looking for an Experienced Dev Team?

Whether you need an online portal or IAM system like the one we built for this accessibility solutions provider, or your project has a different scope, Sigli can help. We take on projects of all sizes and levels of complexity. Get in touch today to discuss your needs.

Say hi!

Hanna

Regional Business Lead, Benelux

Sigli Belgium

hanna.zakharava@sigli.com